Shipping & Dispatch
All orders are shipped via Australia Post Standard Parcel with free shipping across Australia.
Orders are typically dispatched within 1–5 business days depending on current order volume.
Estimated delivery time after dispatch is 2–5 business days, depending on location.
During peak periods, dispatch times may be slightly extended.
Returns & Refunds
Returns are accepted within 14 days of delivery, provided the item is unused and in original packaging.
Please contact our customer service team with your order number to initiate a return.
Refunds are processed within 3–14 business days after approval.
Payment & Security
We accept major credit and debit cards.
Additional payment options include PayPal, Afterpay, and Zip.
All transactions are protected with secure, encrypted payment processing.
Warranty
All electrical products are covered by a 12-month warranty against manufacturing defects.
This warranty does not cover damage caused by misuse, accidents, or improper handling.
Please contact our support team with your order number for warranty support.
Packaging & Sustainability
Our packaging is made from FSC® certified paper materials and is fully recyclable, supporting more sustainable practices.
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